Non Corporate - We are a family orientated and run business

Top down Training - All staff including the director undertakes every training module 

Assured response times: All feedback and complaints are handle directly by the manager and director personally.  You can be assured that we will acknowledge and provide an update within 24 hours

Robust recruitment process: We only recruit individuals with a passion for care. We profile test all applicants to assess their suitability for the role. All potential staff are personally interviewed by our Director, Manager and also another team member. We offer extensive training to enhance the development of our work force. All our staff are DBS (Disclosure and Barring Service) checked and not only the carers

Continuity of Carers: We will liaise with you to ensure you are happy with the Carers and also avoid the use of agency staff.  We always ensure that we have capacity to cover sickness and thus avoid use of non familiar agency staff